Warranty & Complaints
Warranty & Complaints
Last updated: 17 September 2026
Legal guarantee
Products purchased from MotionBar are covered by the statutory consumer rights that apply to your purchase.
A product should conform to the agreement and have the quality, functionality and characteristics that you may reasonably expect from it.
If a product is defective, damaged, not as described or otherwise does not conform to the agreement, please contact us. Depending on the circumstances and applicable law, you may be entitled to repair, replacement, a price reduction, refund or another appropriate remedy.
Any commercial or manufacturer warranty is additional to your statutory rights and does not replace or reduce them.
Making a complaint
If you have a complaint about a product, order or our service, contact us at:
Please include your order number and a clear description of the issue. Photos or videos can help us assess product-related complaints more quickly where relevant.
We will review your complaint and respond as soon as reasonably possible.
Contact
MotionBar
motionbarthebrand@outlook.com
Kanaalkade 157, 4571 CH Axel, Netherlands
KVK: 99761998
VAT ID: NL005409379B59